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Be a part of Ciuci

You will play a crucial role in maintaining high operational standards across our diverse portfolio, contributing to our mission of excellence and innovation. If you are dedicated to making a significant impact and advancing your career, Ciuci offers a dynamic and rewarding environment to achieve both.

About Ciuci

Ciuci is a leading operations management firm with a 17-year history of optimizing business performance across various sectors, including healthcare. Our expertise is leveraging strategic insights, consumer intelligence, and advanced technology to drive sustainable growth and create significant social impact. Our reputation is built on our ability to deliver innovative solutions, backed by our deep market knowledge and commitment to excellence. Over the years, we have cultivated a diverse portfolio and established ourselves as a key player in transforming business operations for the better.


As Ciuci continues to expand its reach, we are particularly focused on enhancing our Internal Control and Audit team to support our growing operations in multiple sectors. This expansion is critical to maintaining our high standards of quality, safety, and customer experience across all our assets. We are seeking skilled professionals who are passionate about ensuring operational integrity and who are ready to contribute to our mission of upholding the highest standards in every aspect of our business.


Joining Ciuci means becoming part of a forward-thinking organization that values innovation, excellence, and impact. You will be involved in vital roles that ensure our operations remain compliant with rigorous customer experience, quality, and safety standards. We offer a dynamic work environment where your expertise will directly influence our success and growth. If you are dedicated to making a difference and advancing your career meaningfully, Ciuci provides the perfect opportunity to achieve both.

Business Development Managers

Role Overview

As a Business Development Manager, you will be responsible for identifying and executing strategies that drive business growth in both new and established healthcare assets. 

Key Responsibilities:

  • Develop growth strategies.

  • Pursue new business opportunities and partnerships.

  • Analyze industry trends.

  • Foster relationships with key stakeholders.

  • Align business goals with performance.

  • Monitor performance metrics and adjust strategies.

 
KPIs:
  • Growth in patient volume and revenue.

  • New business partnerships.

  • Market share growth.

  • Successful execution of growth strategies.

Requirements:

  • First degree in Business, Marketing, Healthcare Management, or a related field.
  • Minimum of 5 years of experience in business development, preferably in healthcare.
  • Proven track record of driving business growth and developing strategic partnerships.
  • Excellent negotiation, communication, and interpersonal skills.
  • Ability to analyze market trends and create actionable business strategies.
  • Knowledge of healthcare industry dynamics is a plus.

Strategic Operations Coordinators

Role Overview
As a Strategic Operations Coordinator, you will oversee the operational efficiency of one of our healthcare assets, whether new or established. 

Key Responsibilities:

  • Manage daily operations.

  • Implement and refine operational strategies.

  • Ensure regulatory compliance.

  • Oversee staffing and budgeting.

  • Drive patient care improvements.

  • Monitor KPIs.

KPIs:
  • Patient satisfaction scores.

  • Regulatory compliance.

  • Resource utilization.

  • Operational strategy success.

  • Staff engagement.

 

Requirements:
  • First degree in Healthcare Management, Business Administration, Operations Management, or related field.
  • Minimum of 5 years of experience in healthcare operations or a related role.
  • Strong leadership, communication, and problem-solving abilities.
  • Knowledge of healthcare regulations and operational best practices.
  • ISO, Lean, or Six Sigma certification is an added advantage.
  • Ability to work independently and travel between locations if necessary.
  • Understanding of process optimization techniques

Process & Systems Auditor

Role Overview:

As a Process & Systems Auditor, you will evaluate and refine organizational processes and systems to improve efficiency and compliance. Your role will involve assessing current procedures, identifying inefficiencies, and recommending process improvements and system enhancements. You will monitor the effectiveness of implemented changes, prepare detailed audit reports with actionable recommendations, and collaborate with stakeholders to ensure successful integration and maintenance of process improvements.

Responsibilities:

  • Evaluate and analyze organizational processes and systems to identify inefficiencies and areas for improvement.
  • Conduct thorough assessments of current procedures and workflows to ensure alignment with best practices.
  • Recommend and support the implementation of process improvements and system enhancements.
  • Monitor and review the effectiveness of process changes and system upgrades.
  • Prepare detailed reports on process and systems audits with actionable recommendations.
  • Collaborate with stakeholders to ensure that process improvements are effectively integrated and maintained.

Key Performance Indicators (KPIs):

  • Effectiveness of process improvements implemented
  • Efficiency gains achieved through system enhancements
  • Accuracy and clarity of audit reports
  • Timeliness in addressing and resolving identified issues

Requirements:

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
  • Relevant professional certifications (CISA, CPA, ISO Certification (e.g., ISO 9001, ISO 27001) is an added advantage)
  • Experience in process and systems auditing
  • Strong problem-solving and analytical skills
  • Thorough understanding of process optimization techniques
  • Willingness to travel as needed
  • Access to a personal laptop

Internal Control Analyst

Role Overview:

As an Internal Control Analyst, you will focus on analyzing and enhancing the internal control systems across various departments and business units. Your responsibilities will include identifying weaknesses in control systems, recommending improvements, and implementing strategies to mitigate risks. You will monitor compliance with established policies and procedures, develop control measures, and prepare reports on control assessments and improvement recommendations for senior management.

Responsibilities:

  • Analyze and assess the effectiveness of internal control systems across various departments and business units.
  • Identify control weaknesses and recommend improvements to strengthen internal controls.
  • Develop and implement strategies to mitigate identified risks and enhance the robustness of internal controls.
  • Monitor compliance with established policies and procedures, and conduct regular reviews to ensure adherence.
  • Work closely with other departments to integrate control measures into daily operations.
  • Prepare reports on control assessments and improvement recommendations for senior management.

Key Performance Indicators (KPIs):

  • The number and severity of control weaknesses identified and addressed
  • Improvement in internal control compliance rates
  • Effectiveness of risk mitigation strategies
  • Timeliness and quality of control assessment reports

Requirements:

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
  • Relevant professional certifications (CISA, CPA, ISO Certification (e.g., ISO 9001, ISO 27001) is an added advantage)
  • Experience in internal control analysis and risk management
  • Strong analytical and problem-solving skills
  • Familiarity with industry-specific control frameworks
  • Willingness to travel as required
  • Access to a personal laptop

Internal Auditors (Clinical and Non-Clinical)

Role Overview:

As the Internal Auditor (Clinical and Non-Clinical), you are responsible for conducting detailed audits within clinical and non-clinical departments to ensure compliance with regulatory requirements, internal policies, and quality standards. You will evaluate the effectiveness of internal controls, assess clinical documentation and administrative procedures, and identify areas for improvement. This role involves preparing comprehensive audit reports and working closely with departmental and asset managers to address and resolve audit findings.

Responsibilities:

  • Conduct comprehensive audits of clinical and non-clinical departments to ensure compliance with regulatory requirements and internal policies.
  • Evaluate the effectiveness of risk management processes and internal controls specific to clinical and non-clinical operations.
  • Review and assess clinical documentation, patient records, and administrative procedures for adherence to quality and safety standards.
  • Identify and document discrepancies, inefficiencies, and areas of improvement within clinical and non-clinical processes.
  • Prepare detailed audit reports with findings and actionable recommendations for management.
  • Collaborate with departmental managers to address audit issues and monitor the implementation of corrective actions.

Key Performance Indicators (KPIs):

  • Timeliness and accuracy of audit report submissions
  • Compliance with clinical and non-clinical regulatory standards
  • Number of identified and mitigated risks
  • Effectiveness of corrective actions taken post-audit

Requirements:

  • Bachelor’s degree in Accounting, Finance, Business Administration, Healthcare,  Administration, or a related field
  • Relevant professional certifications (CISA, CPA, ISO Certification (e.g., ISO 9001, ISO 27001) is an added advantage)
  • Proven experience in clinical and non-clinical auditing
  • Strong knowledge of multiple sector regulations (including healthcare) and standards
  • Excellent analytical and communication skills
  • Ability to travel to various locations as required
  • Access to a personal laptop
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