Ciuci (pronounced see-u-see) Consulting is a strategy and consumer intelligence company with strong technical expertise in strategy formulation, research, and human capital development.
How one feels is the major reason why people listen to music A survey recently conducted by Ciuci Consulting in Asaba, Delta State shows that people’s feelings/mood is a major driver of why people listen to music. It also showed a number of artistes ranking...
In celebration of customer service week 2017, here are some valuable insights from customers in the retail banking industry. As we anticipate Ciuci Consulting’s 2017 Retail Banking Report, here are a few examples of how customers viewed the industry in 2016. The research is conducted to...
Countries and institutions have varying denitions of what classies a company as a Small or Medium Sized Enterprise (SME). The main factors considered are the number of employees and annual turnover. The Central Bank of Nigeria (CBN) denes SMEs as economically independent companies with 11...
Fintech is a new fad in the innovation world. It refers to a line of businesses using applications, software and modern technology to provide financial services to consumers. They act as disruptors to the traditional model of banking, selling financial services and solutions directly to...
Profitable Customer Behaviour refers to trends and habits of customers that lead to increasing profits for an organisation. For retail banking, these are customers’ characteristics that directly relate to banking products and services. Some profitable consumer behaviours for retail banks to monitor include: Positive customer...
Small and medium enterprises (SMEs) play an important role in the development of a country: they form the backbone of modern economies and are crucial engines for development in their role as seedbeds of innovation, efficient producers and employers of labour. SMEs have a propensity...
The Nigerian banking industry is trying to stand strong despite the rocky socioeconomic landscape. Retail banks have been forced to twist and turn in order to adapt to the various market shocks and policy variations that hit the economy in 2015. From the monetary policy...
Human capital is the stock of knowledge, habits, social and personality attributes, including creativity, expressed in an individual’s ability to perform labor so as to produce economic value. Human capital is a major determinant of economic development, while education is the tool required to build...
The cost of acquiring goods and services has escalated due to high exchange rates. Businesses with high foreign exchange exposure will face challenges in meeting foreign obligations to suppliers and partners. Crude oil prices in international markets have already fallen $10 below the national budgeted...
Following the trend of 2013, Nigerian banks have continued to wade through tides, finding ways to thrive amidst changes in the regulatory and business environment – with the outcome of each bank’s strategic response becoming more quantifiable.Despite the change of its helmsman, the Apex Bank...
