Ciuci (pronounced see-u-see) Consulting is a strategy and consumer intelligence company with strong technical expertise in strategy formulation, research, and human capital development.
The 2016 Ciuci Consulting Annual Banking Report- What Nigerian Retail Customers Want shows a significant climb for Wema Bank in the perception ranking of the 18 to 24 age group, where they moved from 16th place in 2015 to 7th place. Wema Bank is succeeding in capturing...
Fintech is a new fad in the innovation world. It refers to a line of businesses using applications, software and modern technology to provide financial services to consumers. They act as disruptors to the traditional model of banking, selling financial services and solutions directly to...
Nigeria’s large population coupled with the rapid spread of Internet-enabled mobile phones and the growing access to broadband makes the country’s e-commerce market one of the most attractive in the African continent. According to the former Minister of Communication Technology, Dr. Omobola Johnson, Nigeria’s electronic...
Profitable Customer Behaviour refers to trends and habits of customers that lead to increasing profits for an organisation. For retail banking, these are customers’ characteristics that directly relate to banking products and services. Some profitable consumer behaviours for retail banks to monitor include: Positive customer...
Small and medium enterprises (SMEs) play an important role in the development of a country: they form the backbone of modern economies and are crucial engines for development in their role as seedbeds of innovation, efficient producers and employers of labour. SMEs have a propensity...
The Nigerian banking industry is trying to stand strong despite the rocky socioeconomic landscape. Retail banks have been forced to twist and turn in order to adapt to the various market shocks and policy variations that hit the economy in 2015. From the monetary policy...
Human capital is the stock of knowledge, habits, social and personality attributes, including creativity, expressed in an individual’s ability to perform labor so as to produce economic value. Human capital is a major determinant of economic development, while education is the tool required to build...
The cost of acquiring goods and services has escalated due to high exchange rates. Businesses with high foreign exchange exposure will face challenges in meeting foreign obligations to suppliers and partners. Crude oil prices in international markets have already fallen $10 below the national budgeted...
Following the trend of 2013, Nigerian banks have continued to wade through tides, finding ways to thrive amidst changes in the regulatory and business environment – with the outcome of each bank’s strategic response becoming more quantifiable.Despite the change of its helmsman, the Apex Bank...
Before the emergence of Quick Service Restaurants (QSR) also known as Fast Food Restaurants in Nigeria, small food shops or canteens were the common source of ready to eat food. These food outlets were strategically positioned at street corners and market squares, usually selling a...
